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Link to your collections, sales and even external links
Add up to five columns
Our distribution warehouse is based in the UK and we will use DPD, DHL or Royal Mail to deliver UK orders, DHL will be used for Swiss and Norwegian orders. Orders are dispatched Monday to Friday (excluding UK Public and Bank holidays) and we aim to dispatch all UK orders received before 3.00pm, on the same day. We aim to dispatch all Swiss and Norwegian orders received before 1:30pm, on the same day.
Once your order is dispatched, it is not possible for us to amend your delivery details, however customers receiving shipments via DHL may be able to change their delivery date, authorise leaving their order in a safe place or with a nominated neighbour, or divert their order to their local DHL Pickup Shop by liaising directly with DHL via the DHL text and email notifications.
Orders for Swiss and Norwegian customers should be received within 3-7 working days (subject to customs delays). Orders are shipped excluding VAT and Import Duty, which may be payable to the courier upon delivery.
Customers ordering from inside the EU will be charged import taxes/duty. Please shop from europe.dragonalliance.com
UK
Tracked 24 Service (1-2 days) - £4.99
Tracked 48 Service (2-3 days) - £3.99
Switzerland
Delivery for orders up to CHF 99.99 will be charged at CHF 7.99
Delivery for orders over CHF 100.00 will be charged at CHF 4.99
Orders to Switzerland exclude VAT and Import Duty and this will be payable to the courier on delivery
Norway
Delivery for orders up to NOK 1249.99 will be charged at NOK 99.99
Delivery for orders over NOK 1250.00 will be charged at NOK 59.99
Orders to Norway exclude VAT and Import Duty and this will be payable to the courier on delivery
We hope you are 100% happy with your order but should anything be wrong please contact us via email quoting your order number (this can be found in the top left hand corner of your invoice and begins with the letters DRUK).
• email: help@dragonalliance.info
